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LINKS AREA |
Service / Facilities Management Companies (34)
Online Project Management Software
http://www.vertabase.com/
Track and Manage Your Projects Better. Great features and powerful global reporting in an easy-to-use, web-based project management system.
UK Facilities Management and UK Property Maintenance services - Delta Doric
http://www.deltadoric.com/
UK Facilities Management and UK Property Maintenance services - Delta Doric
Facilities management UK at DSA Business Facilities Management UK
http://www.dsa-facilities-management.co.uk/
UK facilities management services including business relocation and facility solutions. DSA Facilities Management for all UK business planning needs.
International construction project & cost management - Gardiner & Theobald
http://www.gardiner.com/
Gardiner & Theobald offer a comprehensive worldwide service of construction consultancy based on six key services: project, cost, construction and dispute management, management consultancy and planning supervision.
CFI your Facility Management solution provider
http://www.gocfi.com/
CFI your Facility Management solution provider
Welcome to the Spotless Group Limited
http://www.spotless.com.au/
The operations of Spotless Group Limited are divided between those of Spotless Plastics & Spotless Services Limited.
aaromba.com
http://www.aaromba.com/
CRM software specialists - Aaromba designs sales and marketing solutions for Microsoft CRM Software, Goldmine CRM, web based CRM software and customer service management software.At Aaromba we've been delivering world class CRM Software, Service Desk Software, and Business Process Automation (xRM) solutions to more than 700 clients over 9 years. Aaromba is a pioneer in the Australian CRM Market with over 500 successful CRM projects (web based CRM software and on-premise) for organisations of all sizes. We understand that successfully implementing a CRM solution goes far beyond technology. Change management, logical workflow, and collaboration are each essential elements of a successful implementation.
Epicor Australia
http://www.epicor.com/
With continued downward pressure on margins in the distribution and manufacturing sectors, many companies focus on improved customer service as a way of retaining customers as well as increasing revenue. Taking full advantage of the product and customer life cycles is now more important than ever before, although many businesses are missing out on revenue opportunities unable to keep up with the demand for service or unable to identify most valuable customers and their needs. Service management solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction. Whether you do field service or run an in-house service centre, improved service management will help you control your contractual obligations, service level agreements and outstanding warranties and benefit your organization in many ways.
Field Engineer.co.uk
http://www.fieldengineer.co.uk/
Field Engineer is the leading provider of field service software dedicated to the White and Brown goods industry. Complete Service is one of the leading service management software and field service management packages for mid to large sized service companies in the UK . Complete Service greatly simplifies the daily tasks and procedures involved in running any busy service desk. With increased savings and greater efficiencies, Complete Service has become the ideal service management software to boost the profitability of your business. From the handling the initial customers call through to engineer appointments, Complete Service is rapidly becoming the field service management software of choice for many UK service desks.
ITIL and Service Management Software and Resources
http://www.itil-service-management-shop.com/
ITIL and service management software, information, tools and related resources. ITSM Directory. ITIL (®, the IT Infrastructure Library) is essentially a representation of best practice for IT service management. It comprises a series of books and information which provide guidance on the quality provision of IT services.
Numara FootPrints
http://www.numarasoftware.com/
Automate IT service management to quickly resolve IT service problems, streamline processes and adhere to ITIL best practices. More than ever, your business relies on the IT services you and your team manage and deliver. But are you sure you’re delivering those services efficiently and at the highest quality possible? Are your IT services adding value where it counts – maximizing investment and helping your business gain a sustainable competitive advantage to deliver profitable growth?
One Serve
http://www.oneserve.co.uk/
Our field service management software helps manage your people, assets and workflow. Discover leading-edge cloud field service software from Oneserve. Oneserve is a field service management system which helps manage your people, assets and workflow by providing you with the knowledge, processes and communication tools to increase productivity, lower operating costs and improve customer service. All of which we believe adds up to: The science of customer satisfaction.
Proerp-Asia
http://www.proerp.net/
Proerp provides a complete 360 mangement solutions and views for small and midsize businesses Food service business is the toughest business to run as it has been by the claimed by the user. In fact, comparatively more then 50% of the users go out of the business with in 5 years after understanding its pressures, according to Dun and bradstreet statistics. Food service industry need more managerial practice and good dining practice with affordable investment. Reputation gained by the service provider will hold intact till the business exist, related to its food cost, dine service, food quality.
QMS
http://www.qms-software.com/
The leading provider of Service Management software, Field Service Management, Help desk software, Customer Complaint Management Software, Customer Care software, Facilities Management software, FMCG Solutions software, Sales And Marketing. Ulysses Suite supports ITIL Best Practice.
Service Management Software
http://www.service-management.us/
Service Management Software Solution: Manage your service and repair including work orders, service scheduling, service calls, preventative maintenance, and customer contact information. Service Management Software is the ideal free solution for any service oriented business. Web-based interface using php and mysql, can be setup as part of your web site so it can be accessed from anywhere. Help create service efficiencies, increase service quality, and streamline your service operations.
Field Connect
http://www.fieldconnect.com/
Looking for Service Management Systems & Software? We can help! We provide Field Service Management software for businesses that specialize in Field Service. FieldConnect, Inc. makes Field Service Management Software to link all stakeholders of a field service management system: Technicians, Dispatchers and Customers. Using FieldConnect’s service management software, your field service team can link technicians (iPad, Android, netbook, smartphone), dispatch with optimized routes, track your fleet (GPS), and offer online portals to your customers.
ITIL Foundations
http://www.itilfoundations.com/
Service Management Software, SLA Management and Monitoring Tools on ITIL Foundations. Software related to ITIL, ITSM, Network Monitoring, Incident Management, Problem Management, License Management, Release Management, Configuration Management, Change Management, Asset Management, Availability Management, Capacity Management, Continuity Management and Financial Management.
ProBusinessTools
http://www.probusinesstools.com/
ProBusinessTools software key features include technician scheduling & dispatching software, Recurring billing software, Mobile timekeeping software, more. ProBusinessTools®, the #1 Online Internet Based software for service businesses gives your growing business a competitive edge. Our software is a complete web based software application, that provides real time management to more than 200 service companies nationwide including Fortune 500 and national brand retailers. Our software manages 7,000 technicians and processes more than 140,000 appointments monthly through our online service management software.
iKode Service Desk
http://www.service-management-software.org/
IKode Service Desk is a web-based, easy to use and free customer service software and service management software to resolve IT issues by ITSM work flows. Not only can you see the customer service software operation, but also you will get the true experience. It is an easy way to help you dissolve in the customer service management software.
http://www.singlesrc.com/
http://www.singlesrc.com/
Field Service & Service Management Software Infor, a leading provider of business application software serving more than 70,000 customers, has acquired product lines from Single Source Systems, Inc., an Infor solution partner and leader in service management solutions. The acquired product lines include the Service Management Plus (SM-Plus) product suite and complimentary products to Syteline. The addition of these products to Infor's solution offerings will benefit dealers, distributors and manufacturers primarily through a direct relationship with Infor and closer alignment of Single Source and Infor products.
Hornbill
http://hornbill.com/
Service desk software, IT service management ITSM / ITIL software : Hornbill Supportworks Supportworks ITSM software provides a comprehensive system for the adoption of ITIL processes, whether your organization is looking at ITIL service management for the first time or is more advanced in its adoption. For many organisations in the first stages of ITIL adoption, Supportworks ITSM Foundations provides an easy 'Bite-Size' step to the most common ITIL processes.
OroLogic
http://newwayservice.com/
NewWayService is a service and work orders management software. Free 45 days trial. Free support. NewWayService allows you to manage your service requests no matter if they are coming from your customers or from inside your enterprise. By using our service management software, you can follow-up service requests and appointments as well as manage spare parts and inventory.
http://www.enterprisewizard.com/
http://www.enterprisewizard.com/
The world?s most adaptable and rapidly deployed Customer Support, Document Management, CRM and Workflow Management software. EnterpriseWizard is a robust and flexible business process automation solution. Built on top of an adaptive enterprise-class technology platform, it features a wide range of out-of-the-box applications, from enterprise Help Desk and ITIL software to CRM and Contract Management. With its easy-to-use graphical workflow editor and powerful business rules engine, it can automate and streamline your company's most complex processes. And it can be completely tailored to your specific business needs -- without writing a single line of code.
OTRS
http://otrs.org/
OTRS - Experts in open source, free Service Desk, IT Service Management and Customer Service Solutions. Professional support, implementation services, and customization of your Service Management solutions.
AirData
http://www.airdata.com.au/
AirData - AirData facilitates the mobility of people, products and information within and beyond the four walls of the enterprise. We help you engage staff anywhere, at anytime in real-time data capture, display and delivery.Field service Management software Service organisations have a guaranteed one-time opportunity to significantly reduce their operating costs, increase customer satisfaction and improve staff morale by automating their field force in partnership with a trusted and proven provider such as AirData. Data accuracy will improve drastically, double-entries are totally eradicated and collections are shortened. Whether the work is installation, inspection, maintenance, repair, asset management or meter reading, placing computing power and decision-making capability in the hands of field service technicians creates for greater efficiencies. The availability of mission-critical information at the point of activity delivers immediate benefits. Accurate information enables management to analyze calls plan a more effective work force operation and recognize any repair patterns or repetitive faults. Failure rates can be established and any continuous problems examined in details. And, while at-it, collect payments with our PCI compliant, Mint Secure Mobile Payment Solutions; positively impacting cash-flow and collections.
helpdesksolutions.com.au
http://helpdesksolutions.com.au/
HelpDesk Solutions specialise in IT Service Management (ITIL) Software (formerly known as Touchpaper Servicedesk) and are a premium affiliate partner of Avocent/Landesk HelpDesk Solutions specialise in IT Service Management Software (Touchpaper Servicedesk) and are a premium affiliate partner of Avocent/Landesk (Landesk ITSM, formerly known as Touchpaper Servicedesk) and Capisce Software (Automated Survey Software). Helpdesk Solutions are a business solutions provider specialising in providing IT Service Management solutions underpinned by technology.
LANDesk® IT Service Desk
http://www.landesk.com/
LANDesk® Service Desk combines ITIL-verified, process-driven incident, problem, and change processes in a single touch point. It handles all types of incidents, from how-to questions to service requests. Reducing costs and delivering outstanding IT support services to customers and employees is easy with LANDesk® IT Service Management solutions. The powerful process driven nature of LANDesk Service Desk gives you the control and consistency you need to constantly and continually deliver quality IT services. Its strong integration capabilities mean you can seamlessly integrate IT systems management or business systems with service management processes. LANDesk is certified on all 15 ITIL V3 processes for IT Service Management including incident, problem, change, and release.
Purpose Software
http://www.purposesoftware.co.uk/
Copier dealer service management Purpose Software specialise in developing and supporting service management software for the copier industry worldwide. Browse our core products and services below and discover how we can help your business save money and time.
http://www.1plus-ser.com/
http://www.1plus-ser.com/
Customer service management software HVAC service dispatch software field service software HVAC software plumbing dispatch, service agreement management efficient dispatch, paperless invoicing inventory bar coding work order software. OnePlus HVAC service software combines comprehensive functions with flexibility and end user defined codes. These products will be of tremendous value to entrepreneurs, business professionals and small, medium and large businesses. HVAC, plumbing software, work orders appliance, electrical, sheet metal, duct cleaning and similar industries with field personnel dispatched to job locations with paperless invoicing.
Extreme Networks
http://www.extremenetworks.com/
Ridgeline is a scalable, full-featured network and service management tool that simplifies configuration, provisioning, troubleshooting and status monitoring of IP-based networks. Offering a comprehensive set of network management applications for the network and its elements, Ridgeline delivers network and service management while adding valuable and intuitive features that help save time by streamlining common tasks.
SAManage
http://www.samanage.com/
SaaS IT Service Desk and IT Asset Management Software by SAManage. Cloud-based IT Help Desk you'd love to use. Sign up for a free 30 days trial. SAManage leverages SaaS to empower companies of all sizes with tools that were previously available only to large enterprises, and at a fraction of the cost and complexity. Welcome to the cloud!
Autotask Corporation
http://www.autotask.com/
Autotask is the world's -1 hosted software to run your IT business. Better. Sell, Implement, Deliver and Bill Your IT Products and Services with Autotask. Autotask includes everything you need to organize, automate and optimize your IT business from a single, cloud-based platform that’s accessible from anywhere – so you spend less time managing your business and more time growing it.
N-able Technologies
http://www.n-able.com/
N-able helps MSPs & IT departments generate immediate ROI & reduced costs by automating tasks through remote monitoring & management automation platforms. N-central is the industry's top-performing remote monitoring and management (RMM) automation platform and has been deployed worldwide by thousands of IT service providers organizations to dramatically lower the costs of managing hundreds of thousands of IP-enabled devices. Its unique hybrid licensing model eliminates the barriers to deploying RMM tools by offering 100% IT coverage and N-central provides the most advanced and affordable solution for delivering IT services remotely.
OpTier
http://www.optier.com/
OpTier's Transaction-Driven Application Performance Management Software provides cross-silo visibility for monitoring business transaction performance. OpTier is the leader in business transaction-driven Application Performance Management (APM). Our unique cross-silo business transaction approach automatically ties together the business process, end-user, application, datacenter and cloud perspectives providing unmatched visibility. This automated approach in a single solution provides IT and business actionable intelligence to manage application performance that drives business.
Back to the link directory home page
Online Project Management Softwarehttp://www.vertabase.com/
Track and Manage Your Projects Better. Great features and powerful global reporting in an easy-to-use, web-based project management system.
http://www.deltadoric.com/
UK Facilities Management and UK Property Maintenance services - Delta Doric
http://www.dsa-facilities-management.co.uk/
UK facilities management services including business relocation and facility solutions. DSA Facilities Management for all UK business planning needs.
http://www.gardiner.com/
Gardiner & Theobald offer a comprehensive worldwide service of construction consultancy based on six key services: project, cost, construction and dispute management, management consultancy and planning supervision.
http://www.gocfi.com/
CFI your Facility Management solution provider
http://www.spotless.com.au/
The operations of Spotless Group Limited are divided between those of Spotless Plastics & Spotless Services Limited.
http://www.aaromba.com/
CRM software specialists - Aaromba designs sales and marketing solutions for Microsoft CRM Software, Goldmine CRM, web based CRM software and customer service management software.At Aaromba we've been delivering world class CRM Software, Service Desk Software, and Business Process Automation (xRM) solutions to more than 700 clients over 9 years. Aaromba is a pioneer in the Australian CRM Market with over 500 successful CRM projects (web based CRM software and on-premise) for organisations of all sizes. We understand that successfully implementing a CRM solution goes far beyond technology. Change management, logical workflow, and collaboration are each essential elements of a successful implementation.
http://www.epicor.com/
With continued downward pressure on margins in the distribution and manufacturing sectors, many companies focus on improved customer service as a way of retaining customers as well as increasing revenue. Taking full advantage of the product and customer life cycles is now more important than ever before, although many businesses are missing out on revenue opportunities unable to keep up with the demand for service or unable to identify most valuable customers and their needs. Service management solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction. Whether you do field service or run an in-house service centre, improved service management will help you control your contractual obligations, service level agreements and outstanding warranties and benefit your organization in many ways.
http://www.fieldengineer.co.uk/
Field Engineer is the leading provider of field service software dedicated to the White and Brown goods industry. Complete Service is one of the leading service management software and field service management packages for mid to large sized service companies in the UK . Complete Service greatly simplifies the daily tasks and procedures involved in running any busy service desk. With increased savings and greater efficiencies, Complete Service has become the ideal service management software to boost the profitability of your business. From the handling the initial customers call through to engineer appointments, Complete Service is rapidly becoming the field service management software of choice for many UK service desks.
http://www.itil-service-management-shop.com/
ITIL and service management software, information, tools and related resources. ITSM Directory. ITIL (®, the IT Infrastructure Library) is essentially a representation of best practice for IT service management. It comprises a series of books and information which provide guidance on the quality provision of IT services.
http://www.numarasoftware.com/
Automate IT service management to quickly resolve IT service problems, streamline processes and adhere to ITIL best practices. More than ever, your business relies on the IT services you and your team manage and deliver. But are you sure you’re delivering those services efficiently and at the highest quality possible? Are your IT services adding value where it counts – maximizing investment and helping your business gain a sustainable competitive advantage to deliver profitable growth?
http://www.oneserve.co.uk/
Our field service management software helps manage your people, assets and workflow. Discover leading-edge cloud field service software from Oneserve. Oneserve is a field service management system which helps manage your people, assets and workflow by providing you with the knowledge, processes and communication tools to increase productivity, lower operating costs and improve customer service. All of which we believe adds up to: The science of customer satisfaction.
http://www.proerp.net/
Proerp provides a complete 360 mangement solutions and views for small and midsize businesses Food service business is the toughest business to run as it has been by the claimed by the user. In fact, comparatively more then 50% of the users go out of the business with in 5 years after understanding its pressures, according to Dun and bradstreet statistics. Food service industry need more managerial practice and good dining practice with affordable investment. Reputation gained by the service provider will hold intact till the business exist, related to its food cost, dine service, food quality.
http://www.qms-software.com/
The leading provider of Service Management software, Field Service Management, Help desk software, Customer Complaint Management Software, Customer Care software, Facilities Management software, FMCG Solutions software, Sales And Marketing. Ulysses Suite supports ITIL Best Practice.
http://www.service-management.us/
Service Management Software Solution: Manage your service and repair including work orders, service scheduling, service calls, preventative maintenance, and customer contact information. Service Management Software is the ideal free solution for any service oriented business. Web-based interface using php and mysql, can be setup as part of your web site so it can be accessed from anywhere. Help create service efficiencies, increase service quality, and streamline your service operations.
http://www.fieldconnect.com/
Looking for Service Management Systems & Software? We can help! We provide Field Service Management software for businesses that specialize in Field Service. FieldConnect, Inc. makes Field Service Management Software to link all stakeholders of a field service management system: Technicians, Dispatchers and Customers. Using FieldConnect’s service management software, your field service team can link technicians (iPad, Android, netbook, smartphone), dispatch with optimized routes, track your fleet (GPS), and offer online portals to your customers.
http://www.itilfoundations.com/
Service Management Software, SLA Management and Monitoring Tools on ITIL Foundations. Software related to ITIL, ITSM, Network Monitoring, Incident Management, Problem Management, License Management, Release Management, Configuration Management, Change Management, Asset Management, Availability Management, Capacity Management, Continuity Management and Financial Management.
http://www.probusinesstools.com/
ProBusinessTools software key features include technician scheduling & dispatching software, Recurring billing software, Mobile timekeeping software, more. ProBusinessTools®, the #1 Online Internet Based software for service businesses gives your growing business a competitive edge. Our software is a complete web based software application, that provides real time management to more than 200 service companies nationwide including Fortune 500 and national brand retailers. Our software manages 7,000 technicians and processes more than 140,000 appointments monthly through our online service management software.
http://www.service-management-software.org/
IKode Service Desk is a web-based, easy to use and free customer service software and service management software to resolve IT issues by ITSM work flows. Not only can you see the customer service software operation, but also you will get the true experience. It is an easy way to help you dissolve in the customer service management software.
http://www.singlesrc.com/
Field Service & Service Management Software Infor, a leading provider of business application software serving more than 70,000 customers, has acquired product lines from Single Source Systems, Inc., an Infor solution partner and leader in service management solutions. The acquired product lines include the Service Management Plus (SM-Plus) product suite and complimentary products to Syteline. The addition of these products to Infor's solution offerings will benefit dealers, distributors and manufacturers primarily through a direct relationship with Infor and closer alignment of Single Source and Infor products.
http://hornbill.com/
Service desk software, IT service management ITSM / ITIL software : Hornbill Supportworks Supportworks ITSM software provides a comprehensive system for the adoption of ITIL processes, whether your organization is looking at ITIL service management for the first time or is more advanced in its adoption. For many organisations in the first stages of ITIL adoption, Supportworks ITSM Foundations provides an easy 'Bite-Size' step to the most common ITIL processes.
http://newwayservice.com/
NewWayService is a service and work orders management software. Free 45 days trial. Free support. NewWayService allows you to manage your service requests no matter if they are coming from your customers or from inside your enterprise. By using our service management software, you can follow-up service requests and appointments as well as manage spare parts and inventory.
http://www.enterprisewizard.com/
The world?s most adaptable and rapidly deployed Customer Support, Document Management, CRM and Workflow Management software. EnterpriseWizard is a robust and flexible business process automation solution. Built on top of an adaptive enterprise-class technology platform, it features a wide range of out-of-the-box applications, from enterprise Help Desk and ITIL software to CRM and Contract Management. With its easy-to-use graphical workflow editor and powerful business rules engine, it can automate and streamline your company's most complex processes. And it can be completely tailored to your specific business needs -- without writing a single line of code.
http://otrs.org/
OTRS - Experts in open source, free Service Desk, IT Service Management and Customer Service Solutions. Professional support, implementation services, and customization of your Service Management solutions.
http://www.airdata.com.au/
AirData - AirData facilitates the mobility of people, products and information within and beyond the four walls of the enterprise. We help you engage staff anywhere, at anytime in real-time data capture, display and delivery.Field service Management software Service organisations have a guaranteed one-time opportunity to significantly reduce their operating costs, increase customer satisfaction and improve staff morale by automating their field force in partnership with a trusted and proven provider such as AirData. Data accuracy will improve drastically, double-entries are totally eradicated and collections are shortened. Whether the work is installation, inspection, maintenance, repair, asset management or meter reading, placing computing power and decision-making capability in the hands of field service technicians creates for greater efficiencies. The availability of mission-critical information at the point of activity delivers immediate benefits. Accurate information enables management to analyze calls plan a more effective work force operation and recognize any repair patterns or repetitive faults. Failure rates can be established and any continuous problems examined in details. And, while at-it, collect payments with our PCI compliant, Mint Secure Mobile Payment Solutions; positively impacting cash-flow and collections.
http://helpdesksolutions.com.au/
HelpDesk Solutions specialise in IT Service Management (ITIL) Software (formerly known as Touchpaper Servicedesk) and are a premium affiliate partner of Avocent/Landesk HelpDesk Solutions specialise in IT Service Management Software (Touchpaper Servicedesk) and are a premium affiliate partner of Avocent/Landesk (Landesk ITSM, formerly known as Touchpaper Servicedesk) and Capisce Software (Automated Survey Software). Helpdesk Solutions are a business solutions provider specialising in providing IT Service Management solutions underpinned by technology.
http://www.landesk.com/
LANDesk® Service Desk combines ITIL-verified, process-driven incident, problem, and change processes in a single touch point. It handles all types of incidents, from how-to questions to service requests. Reducing costs and delivering outstanding IT support services to customers and employees is easy with LANDesk® IT Service Management solutions. The powerful process driven nature of LANDesk Service Desk gives you the control and consistency you need to constantly and continually deliver quality IT services. Its strong integration capabilities mean you can seamlessly integrate IT systems management or business systems with service management processes. LANDesk is certified on all 15 ITIL V3 processes for IT Service Management including incident, problem, change, and release.
http://www.purposesoftware.co.uk/
Copier dealer service management Purpose Software specialise in developing and supporting service management software for the copier industry worldwide. Browse our core products and services below and discover how we can help your business save money and time.
http://www.1plus-ser.com/
Customer service management software HVAC service dispatch software field service software HVAC software plumbing dispatch, service agreement management efficient dispatch, paperless invoicing inventory bar coding work order software. OnePlus HVAC service software combines comprehensive functions with flexibility and end user defined codes. These products will be of tremendous value to entrepreneurs, business professionals and small, medium and large businesses. HVAC, plumbing software, work orders appliance, electrical, sheet metal, duct cleaning and similar industries with field personnel dispatched to job locations with paperless invoicing.
http://www.extremenetworks.com/
Ridgeline is a scalable, full-featured network and service management tool that simplifies configuration, provisioning, troubleshooting and status monitoring of IP-based networks. Offering a comprehensive set of network management applications for the network and its elements, Ridgeline delivers network and service management while adding valuable and intuitive features that help save time by streamlining common tasks.
http://www.samanage.com/
SaaS IT Service Desk and IT Asset Management Software by SAManage. Cloud-based IT Help Desk you'd love to use. Sign up for a free 30 days trial. SAManage leverages SaaS to empower companies of all sizes with tools that were previously available only to large enterprises, and at a fraction of the cost and complexity. Welcome to the cloud!
http://www.autotask.com/
Autotask is the world's -1 hosted software to run your IT business. Better. Sell, Implement, Deliver and Bill Your IT Products and Services with Autotask. Autotask includes everything you need to organize, automate and optimize your IT business from a single, cloud-based platform that’s accessible from anywhere – so you spend less time managing your business and more time growing it.
http://www.n-able.com/
N-able helps MSPs & IT departments generate immediate ROI & reduced costs by automating tasks through remote monitoring & management automation platforms. N-central is the industry's top-performing remote monitoring and management (RMM) automation platform and has been deployed worldwide by thousands of IT service providers organizations to dramatically lower the costs of managing hundreds of thousands of IP-enabled devices. Its unique hybrid licensing model eliminates the barriers to deploying RMM tools by offering 100% IT coverage and N-central provides the most advanced and affordable solution for delivering IT services remotely.
http://www.optier.com/
OpTier's Transaction-Driven Application Performance Management Software provides cross-silo visibility for monitoring business transaction performance. OpTier is the leader in business transaction-driven Application Performance Management (APM). Our unique cross-silo business transaction approach automatically ties together the business process, end-user, application, datacenter and cloud perspectives providing unmatched visibility. This automated approach in a single solution provides IT and business actionable intelligence to manage application performance that drives business.