• Customer and equipment details
  • Service call details
  • Task warning lights
  • Technician task scheduling
  • Outstanding calls screen
  • Equipment and service history
  • Complete task management approval and review

 

Same as Miracle Service plus:
  • Create service calls using customer, equipment or service contract records
  • Assign technicians by location, customer, equipment, skill, or status
  • Use a Visual Scheduler to better supervise technicians
  • Track job specific to job types, i.e. field service, in-shop
  • Retrieve service history
  • Call escalations