- Customer and equipment details
- Service call details
- Task warning lights
- Technician task scheduling
- Outstanding calls screen
- Equipment and service history
- Complete task management approval and review
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Same as Miracle Service
plus:
- Create service calls using customer, equipment or
service contract records
- Assign technicians by location, customer,
equipment, skill, or status
- Use a Visual Scheduler to better supervise
technicians
- Track job specific to job types, i.e. field
service, in-shop
- Retrieve service history
- Call escalations
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